Ask for a precise written specification
The quote should identify each tree, the proposed operation, extent of work, debris handling and whether stump work is included. Phrases such as ‘tidy up’ or ‘cut back’ are difficult to compare and leave room for different interpretations.
- Tree location and species where known
- Pruning or removal specification
- Access and protection measures
- Waste, logs and stump outcome
- Price, VAT position and validity period
Check competence for the actual operation
HSE says professional chainsaw operators must be trained and competent for the work required. Aerial work requires appropriate planning, equipment, ground support and rescue capability. Ask for evidence relevant to the proposed task rather than accepting an unexplained badge list.
- Who supervises and who climbs
- Relevant chainsaw and aerial competence
- Aerial rescue provision where required
- Public and traffic exclusion
- Subcontractor responsibilities
Insurance and permissions are different checks
Insurance does not replace competence, and council consent does not approve a contractor. Ask for current cover appropriate to the work and verify protected-tree or conservation-area requirements separately.
- Public liability and employer arrangements
- Any exclusions relevant to height or machinery
- Who prepares and submits an application or notice
- Who retains the decision and approved specification
Use independent professional directories carefully
The Arboricultural Association provides routes to approved contractors and registered consultants. Directory inclusion can be a useful signal, but still compare the proposed work, availability and local service fit.
- Verify status on the issuing body’s own site
- Check recent, relevant project evidence
- Confirm response and communication expectations
- Avoid pressure to approve work before protections are checked